OUR POLICIES

All orders placed online - customer will receive an order confirmation via email, showing item description, bill to, ship to, discounts and or shipping charges.

Allow 1-3 days to process and ship to address provided.

Always include email and contact phone on your order, it makes it possible for us to reach out for you on product selection when assorted, as well as sharing updates on shipping.

All purchases come with a gift card – which shares our mission and thanks you, along with a gold-tipped feather, making for the perfect treat/gift.

INHERENT CHARACTER OF OUR PIECES

Please keep in mind that all of our pieces are made by the hand of an artisan and much of the materials are upcycled and vintage from communities all over the world. The inherent beauty and spirit of these collections is from the past - the wear, the patina, sometimes thread-bare, mis-matched, and missing elements. They are not defects;  the same for materials from Mother earth. Nothing is perfect – and that’s the way we like it.

SHIPPING


US DOMESTIC: complimentary shipping with purchase of $95 or more.  Under $95 = $8.95 

Expedited shipping is available by request for domestic shipping; will be charged according to rate quoted.


Tracking is provided by USPS/Fedex and you will be notified to the email provided on your order.

INTERNATIONAL SHIPPING (outside the U.S): $27 flat rate on all orders via USPS (7-10 business days)

 

Expedite with Fed-ex will be available by request for $55.
 

Duties and Import charges/taxes vary by country. Payment of any duties and import taxes are the responsibility of the recipient. We do put ‘gift’ in description and have no control over what each country charges for the commodity and value purchased.

Expedited shipping is available by request for domestic and international shipping and you will be charged according to rate quoted. Contact kris +1.646.510.2882

*Signature required is an option that we highly recommend for your protection as well as ours.

BREAKAGE/DAMAGE/LOST IN THE MAIL

 

BREAKAGE/DAMAGE IN TRANSIT: Kindly contact us via email SHOP@WORLDOFBOHEMIA.COM  with photos of packaging and damaged items(s) to document along with a couple sentences about the shipment and how it was delivered. USPS and FEDEX both allow claims to be submitted with proper documentation if damage occurred in transit. We will do everything we can to accommodate and/or

replace with valid documentation.

LOST BY CARRIER: We highly recommend ticking SIGNATURE REQUIRED FOR DELIVERY.
USPS within U.S. along with FEDEX domestic/international, both have tracking systems and show exactly when/where items are in transit and document delivery. Should an item go MIA by the shipper, a claim will be processed by World of Bohemia.

LOST/STOLEN AFTER DELIVERY AT DESTINATION: If the documentation shows FULLY DELIVERED, we are not responsible for loss or theft on receiving end.

RETURNS & EXCHANGES

Due to the artisan nature of our bespoke business, our merchandise is hand-made from artisans around the world, we don’t want to promote returns that fast fashion uses as a ploy to get you to buy. We are supporting many families, villages and cultures. With our 3rd year in business, we honestly have never had a return and have had just a handful of happy exchanges – truly! So I ask you to think very hard about your purchase and the love affair you will have with it. Remember the cost to return, the fuel back and forth, packaging are also considerations to remember, living a more conscious life.

I am here to make everyone happy, and I take that role seriously. I am more than happy to personally share time with you on Facetime, text and Whatapp – modeling or showing more details or fit, to aid your decision and buying decisions upfront so it’s the perfect choice that you will enjoy forever.

 

I can always be reached at +1.646.510.2882.

 

Any marked down/sale items are FINAL SALE.

INHERENT CHARACTER OF OUR PIECES

Please keep in mind that all of our pieces are made by the hand of an artisan, much of the materials are upcycled and vintage from communities all over the world. The inherent beauty and spirit of these collections is from the past - the wear, the patina, sometimes thread-bare, mis-matched, and missing elements. They are not defects;  the same for materials from Mother earth. Nothing is perfect – and that’s the way we like it.

  

PRIVACY POLICY

World of Bohemia takes your online privacy very seriously. We are building a community of artisans and collectors. We will not sell your information to 3rd party users knowingly. We even use DUCK DUCK GO as our browser, instead of Google who tracks every blink you make. Our policies and guidelines may change, so always check back as a refresh! For questions regarding privacy, security or other matters contact shop@worldofbohemia.com